Yes, while Kindred Connect includes basic email and SMS capabilities, there may be additional costs associated with high-volume usage or premium services. For instance:

Email Marketing: Depending on your usage, you might need to purchase additional email credits for large campaigns.

SMS Messaging: SMS credits are typically charged per message, so high-volume messaging might require purchasing additional credits. These costs are in addition to your standard monthly subscription fee. You can monitor and purchase additional credits through the Billing section of your dashboard.

The Kindred Connect platform has an app store that allows you to level up your business with different functionality. Costs associated with implementing these apps are additional.

Kindred Connect offers several integration options:

Calendar Integration: Sync your existing calendars (Google Calendar, Outlook, etc.) with Kindred Connect for seamless appointment management.

Email and Social Media: Integrate your email marketing tools and social media accounts to automate communication and marketing campaigns.

Client Data Import: Use CSV files to import client data from other CRM systems or spreadsheets.

API Access: For advanced users, Kindred Connect provides API access to enable custom integrations with other software tools your business uses.

Yes, you can upgrade or downgrade your plan at any time.

Kindred Connect takes data security seriously. The platform employs industry-standard encryption protocols, secure servers, and regular security audits to ensure your data is protected. Additionally, we offer customizable user permissions to control access levels within your team, ensuring that sensitive information is only accessible to authorized personnel.

Kindred Connect is a versatile and customizable solution ideal for agency owners and organizations that employ or train birthworkers. You can:

Manage Multiple Users: Add and manage team members with different roles and permissions, ensuring each member has access to the tools and information they need.

Custom Workflows: Create and automate workflows tailored to the specific needs of your team, such as client intake processes, training schedules, and follow-ups.

Training Programs: Use the platform to organize and deliver training content, track progress, and manage certifications for birthworkers.

Client and Case Management: Handle multiple clients across various birthworkers within your agency, with centralized access to all client data and interaction history.

Community Building: Create and moderate private communities for clients, parents, or students. These communities can be tailored to provide support, share resources, and foster engagement.

Special Trainings and Courses: Enhance the experience and knowledge of your community by offering specialized training sessions, webinars, and courses directly within the platform.

Reporting and Analytics: Access detailed reports on team performance, client engagement, and other key metrics to make data-driven decisions.

Kindred Connect provides the tools and flexibility needed to manage both your team and your clients effectively, while also offering the ability to create meaningful communities and educational experiences.